Authorised Partners
Our Alliances
After-Sales Service Solutions for all Electronic Goods
We are a leading Indian provider of customer service solutions for electronics. We help our clients – including major manufacturers, insurers, retailers and service centres – to keep their customers connected with convenient and cost-effective care. We are the partner of choice for device repairs, replacements and renewals, managing the process from door to door.
Our Services To Explore
- Repair Services
- Logistics & Delivery
- Refurbishment
- Installation & Assembly
Repair Services
INFOTEL PARTNER SOLUTIONS
Mobile device repairs must be quick, cost-efficient and totally reliable. It makes business sense and keeps customers happy at crucial times in their relationship with you. And INFOTEL SMART SERVICES makes that easy all over India for manufacturers, retailers, insurers and partner service centres. INFOTEL SMART SERVICES repair best practices through skilled technicians, state-of-the-art equipment and world-class standards for quality management.
We handle tens of thousands of repair transactions a month, completing 90% of them in 3 days or less. From walk-in service to high-end factory repairs, in and out of warranty, we’re authorized to service all common brands of mobile phones, smartphones and tablets.
Logistics & Delivery
INFOTEL PARTNER SOLUTIONS
Service logistics for mobile devices must be quick, cost-efficient and totally reliable. It makes business sense and keeps customers happy at crucial times in their relationship with you. And INFOTEL makes that easy to achieve all over India for manufacturers, insurers, retailers and partner service centres.
INFOTEL SMART SERVICES ensures cross-border bulk pickups and deliveries of mobile phones, smartphones and tablets anywhere in Europe within 1 business day for fast repairs, replacements and returns. Integrated local delivery options enable direct customer care at any of the hundreds of points of sale we serve, or even from a home or office. All processes can be tracked in real time.
Refurbishment
INFOTEL PARTNER SOLUTIONS
We enable partners to recover value from replaced phones and tablets by reclaiming components and making worn devices new again for further quality use.
INFOTEL SMART SERVICES solutions reduce your costs in caring for mobile device customers and contribute to advances in sustainability. Our integrated quality management and environmental processes (ISO 9001 and ISO 14001) ensure responsible handling of materials for reuse or recycling when that is possible, and for proper dismantling and disposal when it is not.
Installation & Assembly
INFOTEL PARTNER SOLUTIONS
After-sales care for mobile devices must be convenient, reliable and cost-efficient. It makes business sense and keeps customers happy at crucial times in their relationship with you. Our web services (with easy ERP integration) make that easy all over India for manufacturers, retailers, insurers and partner service centres.
INFOTEL SMART SERVICES portals combine simple submission of repair orders and real-time tracking with self-help features and live chat support. Customers have access any time, day or night. Sites can also manage claims processing and e-commerce offers of value-added services and accessories. Online price confirmation before committing to repairs gives total cost clarity.
providing an unmatched level of quality and services
Efficient PC repair solutions for individual and corporate clients
Why Choose Us
Efficient PC repair solutions for individual and corporate clients
98% of satisfied clients
Showcasing our dedication to exceptional service.
Quick repair process
Fast, efficient repairs get your devices back in action swiftly.
Expert Team
Skilled technicians deliver high-quality service with expertise.
Safe & Secure
Your devices are handled securely, ensuring trust and safety.
What Our Customers Say
Ankita Sharma
KolkataRajesh Kumar
PatnaPriya Verma
BhubaneswarVikram Singh
RanchiNeha Gupta
GuwahatiThe Core Values
We repair all major brands of smartphones, laptops, televisions and tablets: Samsung, Nokia, Sony, Apple, LG, BlackBerry, and deliver to customers a swift, quality and standardised service, regardless of which store you use. We also install LED TVs , washing machines, refrigerators, CCTV cameras for leading online sellers.
Whether you need a physical repair, have an issue with software or just want to get rid of your old device, our skilled technicians are here to address all your concerns.